ICD-10-CM/PCS Vendor Checklist
CATEGORY
Software
DELIVERABLE
Site-specific project plan with timetable
Scope of
Product
Change
Organization-specific system analysis
Hardware
Hardware requirements
Testing
Documented testing plan with timetable
and resources defined
Human
Resources
Training plan with timetable and resources
defined
Implementation plan
Budget
List of anticipated costs
ICD- 10 Vendor Checklist
CHECKLIST
Major items to include:
x Completion of product solution
x Internal testing plan
x On-site testing
x Update and testing of interfaces
x End-to-end testing plan
x Training
x Pilot go-live
x Go-live schedule
x Implementation of final products
x Post-implementation review period
Questions to ask:
x Can the organization’s current version of the system be
upgraded?
x Does the updated version support both ICD- 9 and ICD- 10?
x What mapping or crosswalk strategy will be used between
the old and new code sets?
x What modifications are expected in screen and reporting
formats?
x What are the requirements to update applicable interfaces?
Items to consider:
x Hardware requirements for upgrade or replacement
x Hardware needed for testing
x Other equipment for upgrade or replacement of system
Questions to answer:
x Can the vendor run parallel systems to resolve issues
before go-live?
x How will the vendor support testing of interfaces?
x What on-site resources will be available for testing?
x Does the vendor have a contingency plan if products are
not ready for go-live on October 1, 2013?
Items to consider:
x Vendor staff training plan for ICD- 10
x Formalized client training plan on new systems
x Formats for client training (e.g., webinar, on-site, manuals,
etc.)
x Go-live resource commitments for on-site and remote
support
x Resource commitment for post-implementation review and
troubleshooting
Items to include:
x Cost to upgrade system or replace it
x Cost of interface assessment and modifications
x Whether system training is included in costs
x Whether implementation and post-implementation support
is included
x Estimated hardware or equipment costs
x Whether there will be an increase in cost of ownership,
such as maintenance, upgrades, and support fees
x The cost structure
