MRO Corporation
1016 West 8th Avenue, Suite A
King of Prussia, PA 19406
888.252.4146
sales@mrocorp.com
www.mrocorp.com
Disclosure Management Solutions
As a leader in enterprise-wide disclosure management solutions, MRO partners with healthcare organizations to solve the challenge of protected
health information (PHI) disclosure with electronic release-of-information (ROI), audit tracking, accounting of disclosures (AOD) and document
management software and services. Our software and services offer the oversight, quality assurance and transparency that hospitals, health
systems, outpatient facilities, small and large physician offices and specialty medical practices need to comply with an increasingly complex
regulatory environment—most specifically with the directives emanating from recent federal legislation.
MRO’s disclosure management solutions can be deployed as a common tracking platform across the healthcare entity, from HIM, radiology and
the business office to outpatient clinics and numerous other departments. Services MRO provides include the following:
Release-of-information processing
Partnering with MRO helps facilities manage and maintain control over the ROI process, retain more
revenues, improve HIM departmental processes and achieve a higher level of compliance oversight. Our
Web-based solution can be delivered through a variety of service delivery models, including Staffed,
Shared and Remote or a customized workflow process that suits their individual organization’s needs.
Audit tracking and reporting system
Users can effectively manage all payer audit processes (including RAC) and respond to ROI requests ahead
of deadlines, while also coordinating workflow, capturing all process documentation and creating reports
and trends analyses for improved clinical documentation.
Accounting of disclosures
Through secure technology, advanced reporting, comprehensive workflow and quality assurance checks
on each and every disclosure being sent through the system, AOD Online ensures that customers are
fully compliant to state and federal regulations pertaining to the disclosure of PHI and related health
documentation.
“MRO has provided our facility
the ability to move out of the
“dark ages” with our release of
information process. We have
seen a significant, positive
increase in our request
turnaround time and ability to
manage the process on a daily
basis. The business model
we selected has allowed our
staff to focus more on getting
requests processed in a timely
manner.We only wish we did
this sooner.”
Kelly Henry, RHIT, CHP,
Director of Health
Information Management at
Riddle Memorial Hospital
Electronic medical charts
Paper-based medical records can be scanned into an electronic repository that grants access to users at
remote locations, making records available to multiple departments within the healthcare facility.
Centralization of patient care and billing documents for satellite operations
Healthcare providers with multiple locations can centralize medical and financial records with MRO’s
services, providing access to critical documents for corporate and/or field operations.
For more information on MRO’s disclosure management solutions, please contact us at 888.252.4146,
sales@mrocorp.com, or www.mrocorp.com.
“As a large health system,
maintaining compliance and
meeting all the deadlines with
the sheer volume of requests
we might receive would prove
to be an overwhelming task
without automated tracking
software.Through the use of
MRO’s Audit Tracker Online,
our organization is able to
more effectively respond to
requests for information and
opportunities for appeal during
RAC audits.”
Matt Wolocko,
Compliance Officer at
Henry Ford Health System
