Navigating Privacy & Security / Illuminating Informatics / Standards Strategies / Road to Governance
Working Smart a professional practice forum
contain an email address. Children’s Health had this data
available for matching on many of the queries.
5. Lack of phone number. The data that was sent from the
SSA did not contain a phone number. Children’s Health
had this data available for match on many of the queries.
Data Analysis Results
In the first quarter of 2017, Children’s Health presented the
results of its data analysis of the opportunity match group to
SSA. The SSA was convinced that additional data would help
but needed time to evaluate:
1. If the data was routinely collected
2. If the collection of the data would require a change in the
SSA application process
3. If technology infrastructure would support sending the
additional data elements
At a meeting conducted during the second quarter of 2017,
the SSA confirmed that the phone number and email address
are captured, stored as a part their processes, and that its tech-
nology infrastructure could support the exchange of the ad-
ditional data. SSA communicated that the phone number and
email address data elements would be included in data match-
ing requests in late August 2017.
September 2017 data showed the additional data elements
had a positive impact on successful matches. Matching increased to 91 percent from 81 percent (see Figure 3 on page 41).
The benefits of the 10 percent increase include:
Figure 2: SSA Root Cause Analysis